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Legal Notice

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Registration, Changes, Security & Confidentiality Policy.

  • In order for you to shop at our stores or access certain services, you need to register your personal details and choose a password to access all those areas that require prior identification. This will prevent you from having to fill out all the information again in the future. When you register in our secure server or make a purchase online, your personal information, address, payment method, etc. will be incorporated into our database. This information will only be used to process your order, as well as to send you information regarding special offers and services that may be of interest. Modify your personal information at any time or ask us to remind you about your password in case you forget. If you wish to do so now, click here.

 

  • In accordance with our confidentiality and security guarantee, at Puntomatica we want to offer our customers the highest levels of security, and we want to protect the confidentiality of the information they provide. All our commercial transactions ensure the highest level of protection to our communications.


  • We have an online alert system which identifies mistakes made when entering information and allows the client to correct them at all times. Information relating to the product or service contracted is filed electronically and clients have access to it at all times.


  • If you experience problems accessing any area of our website, this could be due to the model or version of your browser or its configuration (for more information, click here). If you need help finding the solution, or if you have any questions regarding how our online shopping system works, please call us on 950 11 39 08. It will be our pleasure to help.


  • In compliance with Organic Law 15/1999, 13 December, on Personal Data Protection, as an Puntomatica customer you may exercise your right to access, correct, cancel, or oppose our holding this information at all times, by communicating your decision in writing to Puntomatica, C/ Los Limoneros Nº 32B, Huerta Nueva, Los Gallardos, 04280. Almeria, (Spain) or by going to the website and entering into your account and using Delete my account and my data and following the steps.



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Privacy

The personal data of our customers will be treated in accordance with Law15/1999 of 13th December, Data Protection Act (LOPD).

This regulation applies if you access our website and decide to simply browse the contents and use their services without acquiring any product, as if, you access Puntomatica and decides to browse the contents using the services offering and acquiring one or more products.

Under the provisions of the (LOPD, we inform you that by filling out our form, your personal data will be stored and processed in files owned by Puntomatica, to allow the execution of the services requested and / or send informative material (and to keep you informed, including by electronic means, on issues related to the activity of the Company and its services.) The data will be transferred to secure servers hosted on European soil.

You can exercise at any time, access rights, rectification, cancellation and opposition of your personal data by entering into your account and using Delete my account and my data, or through a letter sent to Puntomatica C/ Los Limoneros, Jacaranda N32B, Huerta Nueva, 04280, Los Gallardos, ALMERIA, always accompanied by a photocopy of your D.N.I.

In no case, and for no reason, will we communicate or disclose your information to third parties who are not part of the purchase and delivery process.

Cookies can be sent, will not be used under any circumstances to develop user profiles, but only to facilitate the use of the site and order management.

Security

At Puntomatica we offer our customers the highest level of security, protecting the confidentiality of the data provided to us is of particular concern to us. To ensure the business transactions are carried out on our secure server and all communications are encrypted using 128 bits encryption, which provides the highest level of communications protection.

If you have problems accessing any part of our website, it may be due to the model or version of your browser or the configuration of its options.

You may do a simple check of your version through the Help menu, under About.

You can also check whether the problems are because your browser is configured with the High Security Level option, in which case you must modify it under Internet Options, Security and set the level to Medium.

The browser versions recommended for browsing through our website are the following:

- Windows: Internet Explorer 7 and 8 / Firefox 3 / Google Chrome

- Macintosh: Firefox 3

If you need help finding a solution or if you have any questions about how our purchase system works, ring us on 950 13 39 08. We will be delighted to assist you.

Our wish is that you have a pleasant esperiance with our Website and our Services, and we would like to take this oportunity to thank you for your time.

The Puntomatica Team